ZAKTEK Ultimate Warranty Plan Details

ZAKTEK Ultimate Premium Protection Coating Warranty

Subject to the terms and conditions contained herein, ZAKTEK warrants that the exterior painted surface of the vehicle of which has been treated with ZAKTEK Premium Protection Coating, will retain its gloss and showroom shine as of the date of purchase. In the event the original painted finish is damaged by oxidation, loss of gloss, weather induced fading, water spots, industrial fallout, bird droppings, acid rain, tree sap or insects, ZAKTEK shall repair and/or re-condition damaged portion of the vehicle free of charge.

Optional ZAKTEK Interior Protection

FABRIC
Subject to the terms and conditions contained herein, ZAKTEK warrants that the treated fabric of a vehicle that has been properly treated with ZAKTEK Interior Protection will remain free of permanent stains. In the event of fabric damage, subject to the terms and conditions contained herein ZAKTEK will clean, repair or replace if necessary, the fabric damage and reapply ZAKTEK Interior Protection free of charge. ZAKTEK reserves the right to attempt to remove any stain through professional cleaning prior to replacement of any fabric.
VINYL/LEATHER
Subject to the terms and conditions contained herein, ZAKTEK hereby warrants that vinyl or leather interior that is properly treated with ZAKTEK Interior will be protected against fading, discoloration or cracking under normal use of those treated areas, subject to the terms and conditions contained herein. In the event of vinyl and/or leather damage, ZAKTEK will repair or replace, if necessary, the vinyl and/or leather and reapply ZAKTEK Interior free of charge. ZAKTEK reserves the right to attempt to remove any stain through professional cleaning prior to replacement of any fabric.

Vehicle Eligibility

New and Used vehicles that are 5 model years old and newer with less than 50,000 miles – Re-application of ZAKTEK Premium Protection Coating (ZAKTEK Interior Protection does not require re-application) as scheduled with Limited Warranty coverage. Used vehicles that are older than 5 model years old or with more than 50,000 miles –Re-application of ZAKTEK Premium Protection Coating as scheduled ONLY. Does not include Limited Warranty coverage. Warranty coverage is limited to the cost of professional cleaning and/or surface reconditioning and in the instance of exterior paint damage, re-application of ZAKTEK Premium Protection Coating. Any repairs performed prior to receiving repair authorization from the Plan Administrator will not be reimbursed. Vehicle models with more than 5 model years or 50,000 miles at time of sale are not eligible for warranty coverage but are eligible for complimentary ZAKTEK Premium Protection Coating re-applications.

Purchaser Obligations

In order to maintain warranty coverage, the vehicle owner shall have the ZAKTEK Premium Protection Coating applied every 6 months during the warranty period at the Purchasing Dealership (ZAKTEK Interior Protection does not require re-application.) Re-application can be performed 30 days prior to, and 30 days following, each 6-month interval (grace period). (There is no additional cost required for this reapplication program.) Vehicle owner shall maintain the vehicle by regular exterior washing (soft cloth is recommended). Vehicle owner should remove and clean any spills, stains, dirt, debris, and any other potential damaging substance from the exterior of vehicle as soon as possible. Vehicle owner, upon change of address, must notify ZAKTEK by e-mail at admin@zakproducts.com and/or physically mail new address information within 30 days of any change of address or contact information. Nonperformance of scheduled reapplications or failure to adhere to Purchaser Obligations shall void all terms and conditions of the warranty.

ZAKTEK will notify the Vehicle owner every 6 months by e-mail or postcard with a re-application notice of the ZAKTEK Premium Protection Coating during the term of the warranty period. The dealership where the vehicle was purchased shall provide the vehicle owner with the additional applications of the ZAKTEK Premium Protection Coating. All appropriate information required to make this appointment will be provided in either the e-mail message or postcard reminder. ZAKTEK is not responsible for misdirected mail to the vehicle owner due to any change of address not provided by the vehicle owner to ZAKTEK.

Warranty Exclusions

This warranty does not cover damage existing prior to the application of the ZAKTEK Premium Protection Coating, or damage to surfaces not treated by ZAKTEK Premium Protection Coating; or damage caused by road hazards, vandalism, collision, fire, hail, acts of God, natural causes, damage resulting from manufacturer defects, rusting of metal, if the painted surfaces have been repainted or modifications or alterations of the factory's original finish; or additions made to the vehicle, or damage caused by abuse. ZAKTEK DOES NOT cover damage covered by the vehicle manufacturer. This warranty further excludes damage to painted surfaces caused by scratches, paint chips and paint separation caused by defective paint. RV's and conversion vans are not eligible for this warranty. Notice: We advise you not to use "touch-free" car washes because the harsh chemicals typically used by such car washes will destroy the Premium Protection Coating and will void all terms and conditions of the warranty.

ZAKTEK Interior does not cover damage existing prior to the application of the ZAKTEK Interior Protection, or damage to surfaces not treated by ZAKTEK Interior Protection; stains or damage caused by tar, grease, ink, gum, paints, beverages which contain dyes, bleach, acid or other caustic or corrosive substances; burns, rips, tears, shredding or other interior fabric or leather damage resulting from vandalism or other causes; abnormal use or damage due to neglect or abuse; natural creases in leather seats; modification or alteration of leather or vinyl surfaces; damage caused by rusting or poor adhesion to the surface to which the leather or vinyl has been attached or manufacturer's defects. Fabric coverage specifically excludes damage caused by sun fading. Fabric and Vinyl/Leather coverage specifically excludes normal wear and tear, convertible and vinyl tops, headliners, and floor mats.

Claims

ZAKTEK reserves the right in determining and implementing any repairs to said vehicle. Repairs will be performed promptly and professionally. The ZAKTEK Premium Protection Coating and ZAKTEK Interior Warranties shall be limited to one allowable repair for each damaged area. ZAKTEK is not responsible for reimbursement of transportation costs or loss of vehicle use during the time of repair. ZAKTEK's liability is limited to the lesser of the cost of repair or the trade-in value of the vehicle. If warranty coverage damage has occurred, ZAKTEK will pay only for the repair of the damaged portion of the vehicle. If the damaged surface color cannot be matched exactly, ZAKTEK will pay for only the damaged surface and is not responsible for the remaining surface(s) not damaged.

How To Make A Claim

A claim must be filed during the warranty period and may only be paid on a properly registered or transferred warranty. Claims must be filed within 30 days from the onset of damage. Vehicle owner shall notify ZAKTEK that damage has occurred and must forward a copy of both sides of the Warranty Registration Form to ZAKTEK along with any claim. Notification can be made by phone, mail or e-mail (claims@zakproducts.com), although submission of a claim for reimbursement must be made via mail. Failure to notify ZAKTEK or the Plan Administrator within 30 days after the onset of damage voids this warranty pertaining to such individual damage incident. Any repairs performed by unauthorized personnel will not be reimbursed. Any repairs performed prior to receiving repair authorization from ZAKTEK will not be reimbursed.

Warranty Period

Standard coverage for eligible vehicles is for three (3) full years/ (5) full years (Coverage term box must be checked on the front part of this form) or until the vehicle’s odometer has exceeded 100,000 miles, whichever comes first. This Limited Warranty is void if the odometer has stopped, been altered or tampered with, disconnected, or in any way misrepresents the covered vehicle's actual mileage. Rental, Fleet, and Commercial vehicles, vehicles with a GVW greater than 10,000 pounds, and used vehicles that are older than 5 model years old or with more than 50,000 miles at the time of vehicle purchase are excluded under this Limited Warranty.

ZAKTEK© Plan Administrator
P.O. Box 634
Shawnee Mission, KS 66201
P: 1-866-838-1120

This warranty gives the vehicle owner specific legal rights and may have rights, which vary from state to state. This Limited Warranty is the only warranty, either expressed or implied, applicable to exterior protection. All other warranties whether expressed or implied, including warranty of merchantability of fitness for a particular purpose or otherwise which extends beyond this limited warranty are hereby specifically disclaimed. ZAKTEK or the Plan Administrator shall not be responsible for any incidental, contingent, or consequential damages and ZAKTEK does not assume nor authorize any other person to assume for it any other liability in connection with the application of the product to the vehicle. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so this limitation may not apply to everyone.